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Terms & Conditions

 Overview

 All First Aid Kits Components and training are sold on condition that they meet Manufacturers Quality Standards and are fit for the purpose as set out in our specifications/manuals. Manufacturers Terms Conditions of Trade.
 
Unless otherwise agreed in writing on behalf of Elite Medical Solutions, all goods and services ordered by a customer from Elite Medical Solutions shall be supplied on the following terms and conditions.
 
1 Prices
 
The price for goods and/or services shall be Elite Medical Solutions current price list price or current quoted price (as the case may be at the date on which the order is accepted and supplied by Elite Medical Solutions). Elite Medical Solutions is entitled to adjust any price stated on the current price list to take account of variations in the cost to Elite Medical Solutions.
 
2 Payment
 
Payment shall be in cash, cheque or credit/debit card or EFT before delivery of the goods or performance of the services, except where the customer operates an approved account with Elite Medical Solutions, in which case payment shall be made within 7 days of the date of Elite Medical Solutions invoice for the goods and/or services provided, or on prior approval 14 days.
 
3 Delivery
 
A packaging/delivery fee per consignment may be payable. The current fee is $8.80 (incl. GST) in South NSW and $12.00 (incl. GST) for other areas. Large or major consignments freight fee will be quoted to client prior to dispatch. Elite Medical Solutions is entitled to adjust the current delivery fee to take account of variations in the cost to Elite Medical Solutions.
 
4 Risk
 
The risk in goods shall pass to the customer on delivery to the customer’s delivery destination. However, ownership remains with Elite Medical Solutions until such a time as full payment is made.
 
5 Delay
 
Elite Medical Solutions will endeavor to fill orders promptly, but will not be liable in respect of any delay occurring in the supply of goods and/or services and all consequences of such delay.
 
6 Amendment of Order
 
Where the customer desires to amend the order or delivery schedule and Elite Medical Solutions is prepared to accept the amendment, the price shall be amended to include the additional costs resulting from the amendment.
 
7 Warranties and Limitation of Liability
 
(a)The customer shall receive the benefit of all warranties and conditions which are implied by law and which Elite Medical Solutions may not lawfully exclude.
 
(b)Subject to (a) but to the fullest extend permitted by law, Elite Medical Solutions excludes all other implied warranties and conditions and limits it liabilities for a breach of an express or implied term, condition or warranty of this contract to one of the following at the option of Elite Medical Solutions:
 
(i)in the case of goods, to the replacement or repair of the goods or the cost of replacing or repairing the goods, excluding any freight charges.
 
(ii)in the case of services, to the supplying of the services again, or the cost of supplying the services again.
 
8 Returned Goods and Claims Procedure
 
(a)The following procedure in respect of returning goods and making claims in conjunction
with any alleged breach of any express or implied term, condition or warranty of this contract is designed to facilitate prompt handling of customer claims and to enable both Elite Medical Solutions and the customer to mitigate any loss which either may suffer as a result of the alleged
breach.
 
(b)The customer shall notify Elite Medical Solutions in writing within 7 days of the customer intention to mitigate any loss, which either may suffer as a result of the alleged breach.
 
(c)The customer shall notify Elite Medical Solutions of the customer’s intention to return any product prior to its return. Please quote invoice number. Elite Medical Solutions will notify the customer of arrangements for the inspection of the product prior to its return or of arrangements for its return, such return being at the expense of the customer.
 
(d)At Elite Medical Solutions discretion, goods incorrectly ordered by the customer must be returned in good condition within 7 days at the customer’s expense prior to the issue of a credit note. Goods may be subject to a restocking fee of 15% of purchase price. No returns will be accepted after 30 days.
 
9 Goods and Services Tax
 
Where applicable a tax invoice will be issued for all goods.
 
10 Intellectual Properties
 
Use of any intellectual property must have written authority of Elite Medical Solutions. Exclusions are Registered names, trademarks, logos, and specifications in training or product promotional material produced and commercially distributed By Elite Medical Solutions

 

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